Finding a family health clinic in Toronto can be surprisingly difficult, especially when you need more than a basic doctor’s appointment. You may be looking for a family physician, laboratory services, diagnostic imaging, urgent care, mental health support, or help managing an ongoing health concern. Sumac Creek Health Centre is part of the St. Michael’s Academic Family Health Team and provides primary care through a multidisciplinary healthcare model in Toronto’s Regent Park area. The centre is located at 73 Regent Park Boulevard on the third floor and serves patients through family medicine, urgent care, and other healthcare services connected with Unity Health Toronto.
What makes the centre particularly useful is that it is not simply a doctor’s office. The Sumac Creek location is connected with broader Family Health Team services, laboratory care, medical imaging, mental health programs, and other interdisciplinary supports. However, there is an important distinction between becoming a regular Family Health Team patient and simply accessing an urgent-care clinic. Understanding that difference can save you time and prevent confusion when trying to register or book an appointment.
This guide explains the centre’s location, services, current hours, appointment options, urgent-care access, and what prospective patients should know before contacting the clinic.
What Is Sumac Creek Health Centre?
Sumac Creek Health Centre is a primary care location operated within the St. Michael’s Academic Family Health Team, part of Unity Health Toronto. The centre opened in July 2015 and was developed to serve a diverse and growing patient population, particularly in and around Regent Park, Moss Park, and St. James Town. The University of Toronto’s Department of Family and Community Medicine describes the location as using an interprofessional, team-based approach to care, with attention to social determinants of health.
The clinic is located at 73 Regent Park Blvd., 3rd Floor, Toronto, Ontario. Its main listed telephone number is 416-864-3022, with a fax number of 416-864-6051. Current physician listings from the College of Physicians and Surgeons of Ontario also identify Sumac Creek Health Centre as the primary practice location for multiple family physicians.
The centre is more accurately understood as part of a larger healthcare network rather than an isolated medical practice. Patients connected with the St. Michael’s Academic Family Health Team may have access to different professionals and programs depending on their needs.
Services associated with the broader team can include:
- Family medicine and primary care.
- Nursing and nurse practitioner services.
- Dietitian support.
- Pharmacy-related care.
- Social work.
- Physiotherapy.
- Mental health services.
- Laboratory testing.
- Diagnostic imaging.
- Chiropody.
- Urgent care.
Not every service is automatically available to every person who walks into the building. Some programs require you to already be a registered Family Health Team patient, while other services require a referral from an appropriate healthcare provider.
Where Is Sumac Creek Health Centre Located?
The Sumac Creek Health Centre is located at 73 Regent Park Boulevard, 3rd Floor, Toronto, ON. Unity Health Toronto lists the clinic’s phone number as 416-864-3022 and fax number as 416-864-6051.
The location is associated with Regent Park and serves a diverse community in southeast Toronto. The University of Toronto’s Department of Family and Community Medicine identifies Regent Park, Moss Park, and St. James Town among the priority neighbourhoods connected with the clinic’s patient population.
If you are visiting for the first time, do not assume that every healthcare service in the building operates according to the same schedule. This is one of the most important practical points to understand. The Family Health Team’s regular clinic hours are different from urgent-care hours, and laboratory and diagnostic imaging services have their own schedules.
Before travelling to the centre, it is sensible to confirm:
- Which service you are visiting.
- Whether you need an appointment.
- Whether a referral is required.
- Whether the service is available that day.
- The latest patient-registration time.
- Whether you need to bring your health card or referral documentation.
The official Unity Health Toronto information currently lists different hours for regular family-health services and urgent care. For example, regular clinic hours extend later on Tuesdays and Thursdays, while the Thursday evening urgent-care clinic operates separately.
If you are visiting for laboratory testing, the lab also has separate weekday hours. Unity Health specifically states that the Sumac Creek laboratory is intended for Sumac Creek Health Centre patients and does not require an appointment for laboratory tests.
Sumac Creek Health Centre Hours
The current regular hours published by Unity Health Toronto show that Sumac Creek Health Centre operates on a different schedule depending on the day. Monday, Wednesday, and Friday regular clinic hours are 9 a.m. to noon and 1 p.m. to 5 p.m., with the last patient registered at 4:30 p.m. Phones close at 4:30 p.m.
On Tuesdays and Thursdays, regular clinic hours extend into the evening. The published schedule is 9 a.m. to noon and 1 p.m. to 8 p.m., with the last patient registered at 7:30 p.m.
A lunch closure occurs from noon to 1 p.m., so arriving during that period may mean waiting until the clinic reopens.
Current Regular Clinic Schedule
| Day | Regular Clinic Hours | Last Patient Registration |
|---|---|---|
| Monday | 9 a.m.–12 p.m.; 1–5 p.m. | 4:30 p.m. |
| Tuesday | 9 a.m.–12 p.m.; 1–8 p.m. | 7:30 p.m. |
| Wednesday | 9 a.m.–12 p.m.; 1–5 p.m. | 4:30 p.m. |
| Thursday | 9 a.m.–12 p.m.; 1–8 p.m. | 7:30 p.m. |
| Friday | 9 a.m.–12 p.m.; 1–5 p.m. | 4:30 p.m. |
These are the regular clinic hours published by Unity Health Toronto and should not be confused with urgent-care clinic hours.
Hours can change for holidays, staffing, special clinics, or other operational reasons. For that reason, checking the official clinic information or calling 416-864-3022 before making a special trip is the safer approach.
What Services Does Sumac Creek Health Centre Provide?
The range of services associated with Sumac Creek is broader than a conventional family doctor’s office. The centre operates within the St. Michael’s Academic Family Health Team, which uses an interprofessional model involving different healthcare professionals. Unity Health and the University of Toronto describe the centre as offering team-based care and access to multiple Family Health Team services.
Historical Unity Health information about the centre identifies professionals such as physicians, registered nurses, nurse practitioners, registered dietitians, pharmacists, physiotherapists, and social workers as part of the multidisciplinary environment. The location has also been associated with laboratory services, diagnostic imaging, chiropody, and mental-health outreach.
Depending on your patient status and the service required, healthcare at or through the centre can include:
- Family medicine.
- Preventive healthcare.
- Chronic-condition management.
- Nursing services.
- Dietitian support.
- Mental-health services.
- Addiction-related support.
- Laboratory testing.
- Diagnostic imaging.
- Foot and ankle care through chiropody.
- Urgent-care assessment.
- Referrals to other healthcare services.
However, do not assume that every service is a walk-in service. Some programs require you to be registered with the Family Health Team, while others require a physician referral.
For example, the Family Health Team’s Collaborative Care mental-health program is specifically available to patients registered with the St. Michael’s Family Health Team.
That distinction matters when deciding whether you should call the clinic, book an appointment, request a referral, or use urgent care.
Family Medicine and Primary Care
Family medicine is one of the central functions of Sumac Creek Health Centre. Multiple physicians listed in the College of Physicians and Surgeons of Ontario’s public register have their primary practice location at the centre and are certified in family medicine.
Primary care is important because it provides continuity rather than treating every medical issue as a separate event. A family physician or nurse practitioner who knows your medical history can help monitor ongoing conditions, provide preventive care, review medications, and determine when specialist assessment is necessary.
For established patients, appointments may involve:
- Routine health assessments.
- Preventive care.
- Chronic disease management.
- Medication discussions.
- Follow-up appointments.
- Referrals.
- Health counselling.
- Some mental-health concerns.
- Family and reproductive healthcare.
The centre also offers online appointment booking for eligible appointment types. Unity Health’s current booking guidance states that patients can book in person or virtually, with appointments available up to eight weeks in advance. However, certain appointments—including same-day urgent appointments and some specific visit types—cannot be booked online and require a phone call.
This is an important distinction. If you need a routine appointment, online booking may be convenient. If you need an urgent same-day assessment, do not waste time repeatedly searching the online booking calendar. Follow the clinic’s urgent-care or telephone instructions instead.
Urgent Care at Sumac Creek Health Centre
Sumac Creek provides urgent-care access as part of the St. Michael’s Academic Family Health Team. The current schedule includes a Thursday evening urgent-care clinic at Sumac Creek. Unity Health states that patients can either walk in or call first, and there are no booked appointment times for these urgent-care clinics. Patients are seen on a first-come, first-served basis or earlier depending on the reason for the visit.
The Thursday urgent-care clinic operates from 5 p.m. to 7:30 p.m., with phones and doors open during that period and the last patient registered at 7:30 p.m.
The centre also hosts a Sunday urgent-care clinic. Current information lists Sunday phone and door hours as 9–11:15 a.m. and 1–3:30 p.m., with last registration at 11:30 a.m. in the morning and 3:30 p.m. in the afternoon. The clinic closes for lunch from noon to 1 p.m.
Important: Urgent Care Is Not an Emergency Department
Urgent care should not be confused with emergency treatment.
If someone has a potentially life-threatening condition—such as severe breathing difficulty, serious chest pain, major trauma, or another emergency—do not wait for a Family Health Team urgent-care clinic.
Unity Health’s online appointment guidance specifically directs patients with serious symptoms such as new-onset chest pain, difficulty breathing, neurological changes, serious injuries, or suicidal thoughts to call 911 or go to the nearest emergency department.
For urgent but non-emergency concerns, Sumac Creek’s urgent-care service may be appropriate depending on your patient status and circumstances.
Laboratory Services at Sumac Creek
The Sumac Creek location also has a laboratory service for eligible patients. Unity Health Toronto states that the lab is located at 73 Regent Park Blvd., 3rd Floor, and is intended for patients of the Sumac Creek Health Centre.
The current listed laboratory hours are:
- Monday to Friday: 9–11:45 a.m.
- Monday to Friday: 12:45–3:45 p.m.
- Closed on holidays.
Unity Health says patients do not need an appointment for laboratory tests at this location. It also advises patients to call before coming to confirm that the lab is open.
This is useful for established patients who have been given a bloodwork or other laboratory requisition.
However, you should not assume that being physically close to the centre automatically makes you eligible to use its lab. The official page specifically says the laboratory is intended for Sumac Creek Health Centre patients.
If you use an outside community laboratory instead, Unity Health notes that patients generally need a Ministry of Health lab form. Its Family Health Team information lists community lab providers including LifeLabs, Alpha Labs, and Dynacare.
Diagnostic Imaging Services
Sumac Creek is also associated with medical and diagnostic imaging services. Unity Health lists the Sumac Creek location at 73 Regent Park Boulevard, third floor, and provides imaging-related services that include different modalities such as CT, MRI, mammography, ultrasound, nuclear medicine, interventional radiology, bone mineral density testing, and X-ray.
These services do not all operate during the same hours.
For example, Unity Health currently lists:
- CT: Monday to Friday, 7:30 a.m.–10 p.m.
- MRI: Monday to Friday, 8 a.m.–3:45 p.m., with a noon–1 p.m. closure.
- Mammography: Monday to Friday, 8 a.m.–5 p.m.
- Nuclear Medicine: Monday to Friday, 8 a.m.–4 p.m.
- Ultrasound: Monday to Friday, 7:30 a.m.–6 p.m.; weekends 9 a.m.–3:30 p.m.
- X-ray: Monday to Friday, 8 a.m.–4:45 p.m.
The booking office is listed as operating Monday through Friday from 8:30 a.m. to 4:30 p.m.
Most importantly, diagnostic imaging requires a referral from a healthcare provider. You cannot simply walk into the imaging department and request an MRI or CT scan without the appropriate referral process.
Mental Health and Addiction Support
Another important part of the broader Sumac Creek healthcare environment is mental-health and addiction support. Unity Health describes a Collaborative Care program in which embedded psychiatrists work with family physicians, social workers, and psychologists across the St. Michael’s Family Health Team locations, including Sumac Creek.
The Collaborative Care program is specifically for patients registered with the St. Michael’s Family Health Team. That means a person searching for mental-health care should not assume that simply walking into the Sumac Creek building automatically gives them access to these services.
The centre is also associated with a Community Addiction Clinician. Unity Health information states that patients from all St. Michael’s Family Health Team locations can be referred to this service, which can provide short-term individual or group addiction counselling, community outreach, harm-reduction education and supplies, referrals, advocacy, and brief case management. Services may be offered virtually or in person.
The referral process for the Community Addiction Clinician goes through the patient’s family physician.
This team-based model can be valuable because health concerns rarely exist in isolation. Someone dealing with substance-use concerns may also need primary care, mental-health support, social services, or help navigating other community resources.
Chiropody and Foot Care
Sumac Creek is also associated with chiropody services. Chiropodists specialize in conditions affecting the feet and ankles and can help assess, treat, and prevent foot-related problems. Unity Health describes services involving assessment and treatment of foot and ankle injuries or pain, diabetic foot care, wound care, footwear assessment, and conditions such as corns, calluses, warts, fungal infections, and ingrown nails.
However, access is referral-based.
Unity Health states that patients need a referral from an appropriate St. Michael’s Hospital Academic Family Health Team physician to attend the chiropody clinic.
This illustrates an important pattern at Sumac Creek: the centre provides access to many services, but eligibility and referral requirements vary considerably.
If you are already a patient, speak with your family physician or healthcare team when you think you need specialized support. If you are not registered with the Family Health Team, you may need to pursue another route for the specific service you require.
How to Register at Sumac Creek Health Centre
This is the part prospective patients should approach carefully. Being able to visit a clinic for urgent care does not necessarily mean that you can automatically register with a family physician there.
The St. Michael’s Academic Family Health Team has historically accepted new patients through geographic or other eligibility criteria. A 2017 Unity Health announcement stated that the Sumac Creek Family Health Team site was accepting patients from postal-code areas M4X, M5A, and M5E, with prospective patients instructed to call a patient booking line.
However, that information is historical and should not be treated as proof that the same registration rules remain in place in 2026.
Healthcare capacity changes. Family doctors retire, patient panels fill, clinics alter eligibility requirements, and Ontario’s primary-care shortage continues to affect access. Unity Health itself reported that the number of Canadians without consistent access to a family doctor or nurse practitioner had risen substantially in recent years.
The Practical Registration Process
If you want to become a patient, the sensible process is:
- Contact Sumac Creek directly at 416-864-3022.
- Ask whether the clinic is currently accepting new primary-care patients.
- Ask whether you meet the current geographic or eligibility criteria.
- Confirm whether there is a waiting list.
- Ask what documents or health information you need to provide.
- Follow the clinic’s current intake instructions.
- Do not assume urgent-care access automatically creates a regular family-doctor relationship.
If the clinic is not accepting new patients, ask what alternative primary-care resources are currently available in your area.
The key point is that you should verify current availability directly rather than relying on old online articles or outdated postal-code information.
How to Book an Appointment at Sumac Creek
Once you are a patient of the Family Health Team, Unity Health currently provides three main ways to book appointments. Patients can book their next appointment while at the clinic, use the online appointment-booking tool for eligible appointments, or call their clinic directly.
The online booking system has specific limitations. Unity Health states that appointments can be booked up to eight weeks ahead, but same-day urgent appointments and certain other appointment types cannot be booked online. Some visit categories, including childhood vaccine visits, diabetes-care visits, blood-pressure appointments, preventive/physical appointments, and prenatal appointments, require calling the clinic.
This means you should choose your booking method based on the type of care you need.
Use the Phone When:
- You need same-day urgent care.
- You need a type of appointment excluded from online booking.
- You are unsure which clinician or service you need.
- You have questions about referral requirements.
- You need to cancel or change an appointment.
Use Online Booking When:
- Your appointment type is eligible.
- You are already a registered patient.
- You want a routine in-person or virtual appointment.
- You are booking within the available scheduling window.
The official booking page is the best place to check current eligibility and booking links because the rules can change.
What Should You Bring to Your Appointment?
Preparing properly can make your visit more efficient. For a regular family-health appointment, bring your Ontario health card and any relevant medical information you have.
Depending on the reason for your visit, it may also be useful to bring:
- A current medication list.
- Details of allergies.
- Specialist letters or previous medical records if requested.
- Laboratory or imaging requisitions.
- Referral documentation.
- Questions you want to discuss with your clinician.
- Information about recent symptoms or changes.
If you have an imaging appointment, make sure you understand whether there are preparation requirements. Different imaging tests can have very different instructions.
For laboratory testing, bring the appropriate requisition if one was provided. The Sumac Creek laboratory does not require an appointment for its eligible patients, but it operates only during its specific laboratory hours.
If you are attending urgent care, understand that there are no booked appointment times for the Family Health Team’s urgent-care clinics. You may need to wait based on demand and the urgency of different patients’ conditions.
Good preparation will not guarantee a shorter wait, but it reduces avoidable delays.
Sumac Creek Health Centre vs. Emergency Care
One of the biggest mistakes patients can make is choosing a healthcare location based only on convenience. Sumac Creek offers urgent care, but it is not a replacement for emergency services.
Urgent care is intended for medical concerns that require timely assessment but are not life-threatening. The Family Health Team provides specific urgent-care hours and advises patients to call or walk in during those periods.
Emergency care is different.
If you are experiencing symptoms that could indicate a serious or life-threatening emergency, use emergency services rather than waiting for the clinic.
Unity Health’s appointment guidance specifically identifies several situations requiring emergency care, including:
- New-onset chest pain.
- Difficulty breathing.
- New neurological changes.
- Serious injuries.
- Seizures.
- Slurred speech.
- Head injuries.
- Suicidal thoughts or concerns about immediate safety.
- Certain serious pregnancy symptoms.
- Severe vomiting with inability to maintain fluids.
For these circumstances, Unity Health directs patients to call 911 or attend the nearest emergency department.
The distinction is simple: urgent care is for problems that need prompt medical attention; emergency care is for potentially life-threatening conditions.
What Makes Sumac Creek Health Centre Different?
The strongest feature of Sumac Creek is its multidisciplinary structure. The centre is part of a larger academic family-health system connected to St. Michael’s Hospital and the University of Toronto. The University of Toronto describes the Sumac Creek location as having an interprofessional team-based approach and a strong orientation toward social determinants of health.
That model can be especially useful when a patient’s needs extend beyond a straightforward doctor visit.
Instead of treating every issue as isolated, a multidisciplinary healthcare team can connect primary care with other forms of support. Depending on eligibility, patients may encounter physicians, nurses, nurse practitioners, dietitians, pharmacists, physiotherapists, social workers, mental-health professionals, and other providers.
The location’s connection to Regent Park is also significant. The clinic was established partly to serve a diverse and growing population in the surrounding neighbourhoods.
However, a team-based system does not mean unlimited access. Some services have strict referral requirements, some are available only to registered Family Health Team patients, and some operate at different locations or on different schedules.
The best way to use the system is to ask the clinic what you qualify for rather than assuming every service is immediately available.
Final Thoughts on Sumac Creek Health Centre
Sumac Creek Health Centre is an important primary-care location in Toronto’s Regent Park area and operates as part of the St. Michael’s Academic Family Health Team within Unity Health Toronto. Its location at 73 Regent Park Blvd. provides access to family medicine, urgent care, laboratory services, diagnostic imaging, and connections to broader multidisciplinary programs.
Its regular clinic schedule currently runs from Monday through Friday, with extended regular hours on Tuesdays and Thursdays. Separate urgent-care clinics operate Thursday evenings and Sundays, while laboratory and imaging services have their own schedules.
If your goal is to become a regular patient, do not rely on outdated registration information. Historical Unity Health material shows that the centre has previously accepted patients according to specific postal-code criteria, but current availability and eligibility can change. Contact the clinic directly to determine whether it is currently accepting new patients and what intake process applies.
For established patients, online booking, telephone booking, urgent-care services, laboratory testing, and referrals provide several ways to access care. Just remember that different services have different rules.
Contact: 416-864-3022
Address: 73 Regent Park Blvd., 3rd Floor, Toronto, Ontario
Fax: 416-864-6051
For the most accurate hours, appointment rules, registration information, and service availability, check the current Unity Health Toronto information before visiting.
Frequently Asked Questions
Is Sumac Creek Health Centre accepting new patients?
New-patient availability can change, so there is no responsible way to assume that the clinic is accepting everyone who applies. Historical Unity Health information indicates that the Sumac Creek Family Health Team previously accepted patients based on specific postal-code areas, including M4X, M5A, and M5E.
Because those criteria are historical, prospective patients should call 416-864-3022 and ask about current registration availability, eligibility requirements, and any waiting list.
What are the regular Sumac Creek Health Centre hours?
The current regular schedule is 9 a.m. to noon and 1–5 p.m. on Monday, Wednesday, and Friday. Tuesday and Thursday hours extend to 8 p.m., with the last patient registered at 7:30 p.m. Phones close at 4:30 p.m. on the shorter days.
These regular hours are separate from urgent-care, laboratory, and diagnostic imaging schedules.
Does Sumac Creek Health Centre offer walk-in or urgent care?
Yes. Sumac Creek hosts Family Health Team urgent-care clinics, including Thursday evening and Sunday clinics. Patients can call or walk in during the published urgent-care hours, and there are no booked appointment times for these clinics.
Urgent care is not intended for life-threatening emergencies. For serious emergencies, call 911 or go to an emergency department.
Can I get bloodwork at Sumac Creek Health Centre?
The Sumac Creek laboratory is intended for patients of the Sumac Creek Health Centre. Unity Health lists weekday hours of 9–11:45 a.m. and 12:45–3:45 p.m., with no appointment required for laboratory tests. The clinic recommends calling before coming to confirm that the lab is open.
Do I need a referral for Sumac Creek diagnostic imaging?
Yes. Unity Health states that patients must receive a referral from a healthcare provider to access Sumac Creek’s medical and diagnostic imaging services. Different imaging tests, including CT, MRI, ultrasound, mammography, nuclear medicine, and X-ray, operate on different schedules.
